Requests from receipt to completionRequests from receipt to completion with 1 data series: Requests.Requests from receipt to completionReceived to Qualified: 120 to 95Qualified to Reviewed: 95 to 74Reviewed to Completed: 74 to 41Received: 120, retained 100.0%Received: 120Qualified: 95, retained 79.2%, drop-off 20.8%Qualified: 9579.2% retained20.8% drop-offReviewed: 74, retained 61.7%, drop-off 22.1%Reviewed: 7461.7% retained22.1% drop-offCompleted: 41, retained 34.2%, drop-off 44.6%Completed: 4134.2% retained44.6% drop-off